Better Blog AI Support

Support Center

Find quick answers, troubleshooting steps, and practical guidance for setup, generation, publishing, and billing.

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Quick Help Links

Start with these resources to resolve most issues quickly.

Read the User Guide

Step-by-step walkthrough for setup, 15-day planning, and publishing flow.

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Open Planning Help

Jump directly to the planning section in the guide.

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Open CMS Setup Timelines

Jump to platform-specific setup instructions for each integration.

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Webhook Developer Docs

Full payload contract, signature verification, and idempotency examples.

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What We Help With

Support is focused on the full publishing pipeline, from planning to final delivery.

Onboarding & Website Setup

Get help with website analysis, sitemap fields, and project configuration.

15-Day Plan & Article Generation

Troubleshoot planning runs, generation limits, and content workflow behavior.

Publishing Integrations

Fix connection and publishing issues for webhook, WordPress, Webflow, Notion, and others.

Subscription & Billing

Understand plan limits, upgrade behavior, and subscription management flow.

CMS Integration Setup Timelines

Choose your platform to follow the exact connection sequence. These steps are aligned with Better Blog AI's current integration flow.

Webflow

OAuth connection with automatic site + collection discovery.

Connection Timeline

  1. 01

    Go to Dashboard > Article > Integrations and click Connect on Webflow.

  2. 02

    Complete Webflow authorization and approve requested CMS permissions.

  3. 03

    After redirect, confirm the connection appears as active in Integrations.

  4. 04

    Run one manual publish test from Content Planner to verify fields map correctly.

Before You Contact Support

Running this short checklist first usually resolves common issues and speeds up troubleshooting.

  • Confirm your project has required article settings in Article Configuration.
  • Verify your website URL and sitemap URL are valid and publicly reachable.
  • Check that your connected CMS integration status is active before publishing.
  • If something fails, note what you clicked and what happened so support can help faster.

Still Need Help? Ask Us Anything

We are happy to help. Share your question in simple words and our team will guide you with clear next steps.

Friendly support, clear answers, and practical next steps.

Frequently Asked Questions

Clear answers to common support questions from users and teams.

01

I clicked generate but nothing seems to happen. What should I check first?

Start with your article settings page and make sure required fields are set. Then confirm your project is selected and your generation quota/cooldown allows a new run.

02

Why did my publish action fail?

Publishing usually fails when integration credentials are missing, expired, or misconfigured. Reconnect the integration and retry with one article to verify.

03

Can I use Better Blog AI without auto-publishing?

Yes. You can keep publishing manual and still use planning, generation, metadata, and quality workflows.

04

Where can I get faster troubleshooting help?

Sign in and use the in-app support option from the dashboard menu. Include your exact error message and what action triggered it.

05

Do free and paid users get different generation limits?

Yes. Free accounts have stricter limits, while paid plans allow higher monthly generation capacity and a broader publishing workflow.